Resume
Personal Information
Professional Experience
Freelance
2021
- • Planning, design and creation of a website for a political campaign.
HTML and CSS tutorship
2021
DEVSCOLA
- • Free tutoring for members of the association
Private teacher of computer science and Spanish
2020
Freelance - Limerick (Éire/Ireland)
- • Private computer science and Spanish classes
Administrator and web designer
2018 - 2019
Business Owner, cursodeingles.eu - Limerick (Éire/Ireland)
- • Designing, creating and maintaining the websites
- • Providing excellent support and assistance to the customers
- • Responding enthusiastically and effectively to all the inquiries
Web designer and content management
2018 - 2019
Q’omer Bioactive, http://qomer.eu/, Valencia (Spain)
- • Designing, creating and maintaining the website
- • Reviewing and managing the information on the website
- • Analysing and managing incoming emails quickly and efficiently
Public relations, advertising and marketing
2013 - 2017
Business owner, Online Store - cosmeticanaturalymas.com
- • Achievement of getting the Online Store on the first page of Google using SEO skills
- • Maintaining and configuration of the website (Magento and Prestashop)
- • Web and graphic designing
- • Online marketing (Google Add, Facebook, Twitter, Email Marketing)
- • Designing a strategy to build a solid relationship with the customers
- • Processing all queries of the clients and the partners
Customer Services and Quality Department
2006 - 2013
Vodafone, Valencia (Spain)
- • Quality Control according to Vodafone’s policies
- • Taking an average of 40 phone calls per day, solving all the request with high standard and in a timely manner
- • Answering any customer queries, following the processes and procedures of the company
- • Working to reach 100% on all performance targets, such as quality, customer service and team goals
- • Guiding costumers over the phone to set up their mobile phones and internet at home
- • Processing all queries within manager guidelines and in the company system (Citrix, Avaya)
- • Being driven and positive, managing stress and completing multiple tasks simultaneously
Technical promoter of radio workshop: Awareness for young people (at school) of immigration
2009 – 2010
NGO Jovesolides, jovesolides.org/en, Valencia (Spain)
- • Creating a full script radio programme from concept to completion (writing, directing, recording and editing)
- • Managing and co-ordinating the students' groups
- • Maintaining good humour, calm and a pleasant atmosphere
- • Carrying out various administrative tasks
Scholarship holder, Radio Workshop: EU Millennium Development Goals - Social awareness project - Valencian Government
2008 – 2009
NGO Jovesolides, jovesolides.org/en, Valencia (Spain)
- • Preparing the scripts of radio programmes
- • Providing support on the administrative tasks and the budget
- • Directing recording and editing of radio programmes
- • Processing all queries of the partners and the teams
- • Organising daily activities
Higer Education
IT Academy - Front-End Developer
2021
Barcelona Activa
Bachelor degree in Sociology
2015
Valencia University
Additional Training
DEVSCOLA Member
2020 - Present
Programmers Organization
Responsive Web Design / AdobeXD / SEO
2020
EDteam
SCRUM
2020
EDteam
Linux Essentials
2020
Cisco Networking Academy
CSS Flexbox and Grid
2019
EDteam
Google Adword
2016
Certificate by Google
Facebook marketing for businesses and professionals
2015
EMO Marketing
Negotiation Theory
2012
Workshop University of Valencia
Digital Skills
- • JavaScript
- • Vue.js
- • HTML
- • CSS(Flexbox, Grid, BEM, SMACSS)
- • SASS
- • Bootstrap
- • AJAX
- • JQuery
- • Bases de Datos(SQL, RD)
- • SCRUM
- • Windows
- • Linux
- • npm / nvm
- • Adobe XD
- • WordPress
- • Git(Github, GitLab)
- • SEO
- • Photoshop
- • Prestashop
- • Trello
- • MSOffice suite
- • LibreOffice Suite
- • Browsers(Chrome, Edge, Firefox, Opera, IE)
Soft Skills
language
- Spanish: Native
- English: C1
Organisational, managerial and communications skills
- • Confident
- • Enthusiastic communicator
- • Problem solving
- • Excellent collaborating and communication skills
- • Good at multi-tasking
- • Good stress management
- • Attention to detail
- • Customer focused
- • Positive attitude
- • Highly organized
- • Integrity
- • Adaptability
- • Perseverance
- • Being resourceful
- • Strategic planner
- • Committed
- • Flexible
- • Punctual
- • Friendly
- • Loyal
Projects
Here are a few projects I have worked on. You can find the repositories of all of them here
Manuals
These are some of the manuals I have written during my studies
There will be more...
The images were designed by sergentogato(me) except VSC